– Complimentary discovery sessions are conducted via Zoom and last 15 minutes.
– Sessions are available Monday to Friday.
– Bookings must be made at least 48 hours in advance.
– Sessions will be conducted using Zoom by default.
– If clients prefer a different platform, they must notify us at least 24 hours in advance via email at hello@patterncutting.studio and provide the necessary links.
– We reserve the right to cancel the session if less than 24 hours’ notice is given for software changes.
– We will not download additional software to accommodate last-minute changes.
– Clients may cancel or reschedule a session with at least 12 hours’ notice.
– Cancellations should be sent to hello@patterncutting.studio.
– We will wait up to 5 minutes for late clients to join the session.
– After 5 minutes, the session may be considered a no-show.
– In the case of a no-show, we reserve the right to charge for future sessions.
– This complimentary discovery session is provided with no obligation to purchase our services.
– Clients are free to decide whether to proceed with our services after the session.
– Pattern Cutting Studio Ltd does not have any commitment to offer further support, sessions, or provide services after the discovery session.
– We reserve the right to decline further collaboration if we determine we are not the right fit for each other, or for any other reason.
– Rescheduling requests should be made at least 12 hours before the scheduled session.
– To reschedule, use the links provided in the confirmation email or email hello@patterncutting.studio.
– Rescheduled sessions are subject to availability.
– Clients may book a maximum of two complimentary discovery sessions.
– Clients must complete a questionnaire prior to the session to help us identify their needs and structure the session appropriately.
– All information collected before and during the session will be used in accordance with our GDPR and Privacy Policy policy.
– All information discussed during the discovery session is considered confidential.
– Both Pattern Cutting Studio Ltd and the client agree to maintain the confidentiality of all information shared during the session.
– Neither party shall disclose any information from the session to third parties without the explicit written consent of the other party.
– This confidentiality agreement remains in effect regardless of whether the parties decide to work together after the discovery session.
By booking a complimentary discovery session with Pattern Cutting Studio Ltd, you agree to abide by this policy.
It's a compatibility check. Obligation-free 15 min chat over Zoom.
