If I don’t want a toile or 3D avatar, can I get a discount?
we cannot offer a discount for skipping the toile or 3D avatar stage, as these are essential quality control steps in our process.
Can you start work and I pay a deposit later?
No, we require a deposit before commencing any work on your project. This deposit secures your booking in our production schedule and allows us to allocate the necessary resources and materials for your project. Our deposit requirement ensures we can maintain our high standards of service and meet agreed timelines for all our clients. Payment […]
What are your payment terms?
We typically require a deposit before commencing work, with the balance due upon completion. Specific payment terms may vary depending on the size and scope of your project. We accept various payment methods including bank transfers and major credit cards. For larger collections or ongoing partnerships, we can discuss tailored payment arrangements. All payment terms […]
I’m just starting – can I have a discounted rate?
We understand the challenges of launching a new brand, which is why we’ve designed our transparent pricing model to be fair and accessible for designers at all stages. Rather than offering individual discounts, we provide excellent value through our money-saving packages that become more beneficial as your collection grows. Additionally, our complimentary discovery session allows […]
How many alterations are included in your standard pricing?
We include a set number of free alterations per garment in our base pricing. With our package deals, you can receive additional free alterations as your collection size increases.