Cookie Policy
This Cookie Policy explains how Pattern Cutting Studio (“we”, “us”, or “our”) uses cookies and similar technologies on our website. We encourage you to read this policy carefully.
1. What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
2. How we use cookies
We use cookies for the following purposes:
a) Essential cookies: These are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
b) Analytical/performance cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
c) Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
d) Targeting cookies: These record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.
3. Third-party cookies
Some cookies may be set by third parties when you visit our website. These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies and suggest you check the privacy policies of these third parties for information about their cookies and how to manage them.
4. Managing cookies
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
5. Our cookie usage
Below is a list of cookies we use on our website:
Essential Cookies:
- Session ID Cookie: Maintains your session while browsing our site (expires when you close your browser)
- Security Cookie: Helps protect against cross-site request forgery attacks (expires after 24 hours)
- Load Balancer Cookie: Ensures you’re connected to the same server during your visit (expires when you close your browser)
Functionality Cookies:
- Preference Cookie: Remembers your language and currency preferences (expires after 1 year)
- Quote Calculator Cookie: Saves your progress in our quote calculator tool (expires after 7 days)
- Newsletter Consent Cookie: Remembers your newsletter subscription preferences (expires after 2 years)
Analytical/Performance Cookies:
- Google Analytics (_ga, _gid, _gat): Helps us understand how visitors use our website (expires after 2 years for _ga, 24 hours for _gid, 1 minute for _gat)
- Hotjar Tracking: Records user interactions to help improve website usability (expires after 1 year)
Marketing/Targeting Cookies:
- Facebook Pixel: Helps us measure the effectiveness of our advertising campaigns (expires after 90 days)
- Google Ads Conversion Tracking: Tracks conversions from our Google advertising (expires after 90 days)
Third-Party Service Cookies:
- Chat Widget Cookie: Powers our customer service chat functionality (expires after 1 year)
- Video Player Cookies: Used when you watch embedded videos on our site (varies by provider)
Please note that the specific cookies we use may change as we update our website and services. We recommend checking this policy periodically for the most current information.
6. Changes to this policy
We may update this Cookie Policy from time to time. We encourage you to periodically review this page for the latest information on our cookie practices.
7. Contact us
If you have any questions about our Cookie Policy, please contact us at hello@patterncutting.studio
